Log an issue
Next best actions
Downtime board
Manager brief
Control checklist
1. Protect service: workaround, menu cuts, ice/holding plan, staff comms.
2. Protect cash: estimate lost sales, comp exposure, spoilage, vendor warranty.
3. Protect accountability: owner, vendor, ETA, callback time, escalation trigger.
4. Close the loop: resolution note, root cause, preventive maintenance task.